Free Shipping

Serica offer Free Shipping service Worldwide on all order.

For most small equipment and dental products, less than 2 kgs, we offer two shipping options:
  • Shipping Methods

  •  Estimated Deilivery Time

  • Fast Shipping: DHL/Fedex/TNT/UPS

  •  One week

  • Economy International Shipping

  • One month

 

Estimated delivery dates- include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.

1. How could Serica Dental offer free shipping service worldwide?

As an AUTHORIZED Dealer of high-quality Chinese national top brands, Serica ensures that you receive Authentic, Non-Counterfeit and Certificated products that are backed with their respective warranties and liability insurance.

There is no trial dealers between Serica Dental and manufacturers. Our large inventory and strength in bulk purchasing allows us to provide products with the best prices and offer FREE SHIPPING service worldwide.


2. Do I need to pay for Tax and Customs Duties?
Serica offers reliable free shipping. All small parcels will be delivered under the mark of gift, with no dental words.  As per our data, only less than 1% of the package was opened and checked by customs of destination country. Customers are responsible to pay for the taxes if import taxes are charged.
Although the possibility to have import taxes is near to zero, we strongly suggest that you'd better know your import policy before your purchase happens.
  
You have to notice that some products may require special licenses or permits to import (such as high powered machines). It is customers’ business to handle the products that are confiscated by the Customs in customers' countries. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Serica Dental the recipient is the importer of record and must comply with all laws and regulations of the destination country.

3. How can I check my order status?
Serica Dental always takes DHL, Fedex, USPS, EMS as main shipping methods.
Tracking number will be offered through email for each order from Serica Dental.
  • DHL: www.dhl.com
  • Fedex: www.fedex.com
  • USPS: www.usps.com
  • EMS: www.ems.com.cn/english-main.jsp

4. Steps of processing an order
Once order has been made from Sericadental.com , it will take 1-3 business days to process. 
The step of processing order in Serica Dental
  • Step 1: Order confirmed by our system (0-1 business day)
  • Step 2: Order packaged by our storehouse (0-1 business days)
  • Step 3: Package carried to Courier or Express Center (1 day)
  • Step 4: Order processed by post to your destination.

5. What may affect the delivery time?
The delivery time includes processing time and shipping time. Generally, the package can arrive in destination on time. Processing time means the time Serica handles the order internally. Delivery time is determined by the destination where the order is shipped to, which is the main element that affects delivery time. Moreover, the custom policy of destination country also influences the delivery time.

 

 

 

 

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